Workshops and Beginners Courses
You may cancel any booking for a course or workshop if you give us 30 days or more notice of cancellation before its start date, although we will charge you an administration fee to process your cancellation. This administration fee is £10 where the cost of the course or workshop is less than £50 and is £25 where the cost is £50 or more. You may transfer your booking to someone else, but we ask that you let us know so that the substitute's name appears on the sign-in lists. Please do this by emailing info@thelifecentre.com. If you wish to cancel within 30 days of the start date there will be no refund unless there is a waiting list for the event and we can transfer your booking to another applicant. The administration fee will also be payable if we succeed in transferring your booking to someone else.
We reserve the right to cancel a course or workshop in the event of exceptional circumstances that means we are unable to offer the event as advertised or if there are insufficient numbers booked into the event for it to be commercially viable. Should this happen you will be given a full refund of fees you have paid.
If you miss any sessions of a beginners course you cannot transfer or make up these lost sessions.
Class Passes
Once you have purchased a class pass there will be no refund. Please see Class Prices and Bookings Page for further deatils about validity periods and extensions.
Bookings For Therapy Appointments
24 hours' notice is required to change or cancel an appointment. Please call reception on 020 7721 4602. You cannot change or cancel an appointment by email. We will provide you with a cancellation number for each appointment cancelled or changed - please make a note of this for your reference. Should you not turn up for an appointment or if you have given less than 24 hours' notice of cancellation, you will be required to pay the full cost of the appointment.
Gift Certificates
If you purchase a gift certificate/voucher - this is valid for one year from date of purchase. These are non-refundable, and cannot used after the expiry date.